Our Priorities

Our maintenance personnel are highly skilled and trained individuals. They are Transport Canada-licensed Aircraft Maintenance Engineers (AMEs) who receive additional extensive training on the type of aircraft they will be expected to work on. They are skilled in mechanical, electronic and computer-based technologies so that they can understand the modern airline-type aircraft. They are trained to work safely in confined spaces and at heights, and to protect themselves against hazardous materials in compliance with relevant Occupational Health and Safety regulations.

Each day, they perform tasks according to approved maintenance programs to ensure the continued safety of the aircraft. These tasks include the checking of tire pressures, and inspections for fluid leaks, damage to aircraft structure and malfunctioning of systems and controls. If any faults are detected, AMEs take the necessary actions to return the aircraft to a safe condition for flight. In addition, AMEs ensure the continued integrity of aircraft structure and systems through the performance of major periodic inspections based on aircraft flight times and landing cycles.

Another crucial component of ensuring aircraft safety entails monitoring aircraft performance. All the airlines operate a flight watch system which continuously monitors aircraft that are on flight operations. Part of that flight watch system includes a Maintenance Operations Centre that has communications capability with the aircraft and the flight crew. Any faults detected by the flight crew, onboard monitoring systems and ground personnel are reported to the Maintenance Operations Centre, which in turn alerts maintenance personnel to take appropriate action before the aircraft's next flight.