Our Priorities

Aviation is one of the safest modes of transport. This is not the work of chance, but is the result of a systematic approach to safety taken by industry stakeholders at all levels.

From a passenger's standpoint, the focus on safety measures is apparent even before boarding the aircraft, as one is reminded at the check-in counter about a number of items which are prohibited from checked baggage. Later, as the aircraft leaves the gate and throughout the flight, passengers receive timely and well-orchestrated messages about the safety procedures that will ensure a safe journey.

From a crew's perspective, each member has completed a comprehensive training program to acquire detailed knowledge of safety precautions and emergency procedures and practical experience of various simulated emergency situations. Pre-flight preparation is very much focused on ensuring that aircraft systems and on-board equipment, including safety items, meet airworthiness requirements. Hence, safety is paramount in crew members' minds throughout the flight.

This focus on safety continues long after the aircraft reaches its destination. Indeed, any safety incidents, whether reported voluntarily by crew members or by others, are diligently analyzed by aviation professionals within the airline's safety management team. The objective of this review is to prevent similar situations in the future through the implementation of suitable corrective or preventive measures. Moreover, as part of a proactive approach towards safety, the recorded flight data obtained from each flight is systematically scrutinized to identify specific trends or occurrences which warrant further review and action.

At every level of the airline - from those involved in the planning of flight operations, to those who directly carry out or support these operations, to those in the safety management team tasked with the analysis of safety-related events and implementation of preventive measures - there is a genuine dedication to ensuring that our passengers' flying experience is both safe and enjoyable.